CompSec will operate under the highest level of ethical standards and legality. At all times, CompSec personnel are expected to demonstrate the following characteristics:
> Ethical
The ability to pursue business in a controlled and regulated environment can often lead to unethical situations and opportunities. CompSec employees are expected to rise above the rest in questionable ethical situations, and serve the customer and the partner while maintaining the highest ethical standards.
> Honest
Honesty extends far beyond truth and lies. CompSec employees are expected to provide the best and most valuable information to all partnering parties at all times, to set expectations correctly, and inform people of misconceptions that they may have regardless of the outcome. Although the truth is often hard to hear, it is better in the long run to be honest than to carry the weight of a dishonesty.
> Professional
Professionalism is both a state of mind and actions in all aspects of business. CompSec employees are expected to dress appropriately, act with a sense of decorum, and communicate in a clear and educated manner regardless of the medium – speech, email, text, notes, or other.
> Decisive
The ability to act solves more problems that it creates. CompSec employees are expected to act swiftly and decisively when dealing with customers and partners. This will allow for faster goal attainment, more immediate recognition of issues, and better time management overall.
> Positive
Moods are infectious. CompSec employees are to maintain a positive and upbeat mindset and attitude when dealing with customers and partners. There is no value in bringing a negative mindset to bear when dealing with others.
> Accommodating
Serving in a support capacity, we only have customers. CompSec employees are expected to treat all parties with whom they interact as if they are customers – customer, partners, vendors, suppliers, coworkers, and others. As a support function, we need them all to desire to work with us in order to be successful. Our greatest power is to accommodate them all to the best of our ability.
> Understanding
Problems require either solutions or support. CompSec employees are expected to listen, work to understand, and attempt to empathize with customer and partners when identifying issues and concerns. Not all issues can be resolved easily or at all with our resources, but often the very act of understanding the problem from their point of view can help with communication, troubleshooting, brainstorming, etc.
> Creative
Where there is a will, there is a way. CompSec employees are expected to be creative and open-minded when attempting to resolve issues with customers and vendors. Often the best solution will involve ideas not previously attempted or technologies not currently in our line card. Every attempt to explore new and better possibilities for the best solution are encouraged.